Terms of Service

Please read these terms carefully before using Vendoras vending machine services. By using our services, you agree to be bound by these terms.

Last Updated: November 30, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Vendoras ("Company," "we," "us," or "our") concerning your access to and use of our vending machine services and website.

By entering into a service agreement with Vendoras or by using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.

2. Services Provided

2.1 Service Description

Vendoras provides comprehensive vending machine services including:

  • Installation and placement of vending machines at Client's location
  • Regular stocking and restocking of products
  • Maintenance, repair, and cleaning of equipment
  • Customer support for machine users and clients
  • Collection of revenue from machine sales

2.2 Equipment Ownership

All vending machines, equipment, and products remain the sole property of Vendoras. Client is granted a limited license to host the equipment on their premises for the duration of the service agreement. Client does not acquire any ownership rights to the equipment or products.

3. Client Responsibilities

3.1 Location and Space

Client must provide suitable indoor space for the vending machine with adequate room for equipment operation, maintenance access, proper ventilation, and electrical power supply (standard 110V outlet).

3.2 Utilities

Client is responsible for providing electricity to operate the vending machines. Client will pay all electricity costs associated with machine operation.

3.3 Security and Safety

Client must provide reasonable security for the equipment and notify Vendoras immediately of any damage, vandalism, theft, or malfunction.

3.4 Access

Client must provide Vendoras personnel with reasonable access to the premises during normal business hours for restocking, maintenance, and service of the equipment.

4. Pricing and Payment

4.1 Service Fees

There are no upfront costs, installation fees, or equipment rental charges to the Client. Vendoras generates revenue through the sale of products from the vending machines. Client does not pay for the service unless a revenue-sharing agreement has been explicitly negotiated and documented in writing.

4.2 Product Pricing

Vendoras sets all product prices. Prices are displayed on the machine and may be adjusted at Vendoras's discretion with reasonable notice.

4.3 Refunds

Refunds for machine malfunctions or failed transactions are handled directly by Vendoras. Users should contact the customer service number displayed on the machine to report issues and request refunds.

5. Term and Termination

5.1 Service Agreement Duration

The service agreement begins on the installation date and continues on a month-to-month basis unless otherwise specified in writing. No long-term commitment is required unless explicitly agreed upon by both parties.

5.2 Termination by Client

Client may terminate the service agreement at any time by providing 30 days' written notice to Vendoras. Upon termination, Vendoras will remove the equipment within 14 business days.

5.3 Termination by Vendoras

Vendoras may terminate the service agreement with 30 days' written notice or immediately under the following circumstances:

  • Insufficient sales volume making the location economically unfeasible
  • Repeated damage or vandalism to equipment
  • Client's breach of these Terms
  • Unsafe conditions at the Client's location

5.4 Effect of Termination

Upon termination, Vendoras will remove all equipment and products. Client must provide reasonable access for removal. Any outstanding obligations or liabilities incurred prior to termination will survive.

6. Liability and Insurance

6.1 Equipment Liability

Vendoras maintains insurance coverage for the equipment. Client is not responsible for normal wear and tear, mechanical failures, or defects in the equipment. However, Client is liable for damage caused by negligence, misuse, vandalism, or failure to provide adequate security.

6.2 Personal Injury

Vendoras maintains liability insurance for injuries or damages caused by defects in the equipment or products. Client maintains responsibility for general premises liability at their location.

6.3 Limitation of Liability

To the maximum extent permitted by law, Vendoras's total liability for any claims arising from or related to these Terms or the services shall not exceed $1,000. Vendoras is not liable for indirect, incidental, consequential, or punitive damages.

7. Warranties and Disclaimers

7.1 Service Warranty

Vendoras warrants that services will be performed in a professional and workmanlike manner. Equipment will be maintained in good working condition, and products will be fresh and properly stored.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Vendoras does not guarantee uninterrupted service or error-free operation.

8. Intellectual Property

All intellectual property rights in the Vendoras website, brand, logo, and proprietary technology remain the exclusive property of Vendoras. Client is granted no rights to use Vendoras trademarks or branding except as necessary to identify the service provider.

Product brands and trademarks displayed on vending machines belong to their respective manufacturers and are used with permission.

9. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our Privacy Policy.

Vending machines may collect transaction data, including payment methods used (anonymized), product selections, and timestamps. This data is used to optimize service, manage inventory, and improve customer experience.

View Privacy Policy

10. Indemnification

Client agrees to indemnify and hold harmless Vendoras, its officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) Client's breach of these Terms, (b) Client's negligence or willful misconduct, (c) damage to equipment caused by Client or third parties at Client's location, or (d) any claims related to the premises where equipment is located, except to the extent caused by Vendoras's negligence or product defects.

11. Dispute Resolution

11.1 Informal Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiation. Either party may initiate this process by providing written notice of the dispute.

11.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in the jurisdiction where the Client's location is situated.

11.3 Class Action Waiver

Both parties waive the right to participate in class actions, class arbitrations, or other representative proceedings. Claims must be brought individually.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any written service agreement, constitute the entire agreement between the parties and supersede all prior agreements or understandings.

12.2 Amendments

Vendoras may modify these Terms at any time by posting updated terms on our website. Continued use of services after changes constitutes acceptance.

12.3 Governing Law

These Terms are governed by the laws of the jurisdiction where Vendoras is headquartered, without regard to conflict of law principles.

12.4 Severability

If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

12.5 Assignment

Client may not assign these Terms without Vendoras's prior written consent. Vendoras may assign these Terms to any successor or affiliate.

12.6 Force Majeure

Neither party is liable for delays or failures due to events beyond reasonable control, including natural disasters, acts of government, or supply chain disruptions.

13. Contact Information

For questions about these Terms of Service, please contact us:

Vendoras

57 Burwood Road, Hersham, Surrey, KT12 4AE, United Kingdom

By using Vendoras services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.