Maintenance Request

Experiencing an issue with your vending machine? Submit a maintenance request and our team will respond within 24 hours.

24-Hour Response

24/7 Support

Emergency Service

For urgent issues requiring immediate attention (machine completely non-functional, safety hazard, etc.), please call us directly:

Emergency: 07391224706

Submit a Maintenance Request

Complete the form below with as much detail as possible. This helps us diagnose the issue and bring the right parts/equipment on our service call.

Fast Response
Expert Technicians
No Service Fees

Location Information

Your Contact Information

Issue Details

We'll respond within 24 hours (emergency requests receive immediate attention)

Common Issues & Quick Fixes

Before submitting a request, try these quick troubleshooting steps

Payment Won't Process

Try These Steps:

  • • Try a different payment method
  • • Check if card is inserted fully
  • • Look for "tap" symbol for contactless
  • • If using cash, try smoothing bills

Product Won't Dispense

Try These Steps:

  • • Check if item is stuck in coil
  • • Try purchasing another item to dislodge
  • • Call number on machine for refund
  • • Don't shake or rock the machine

Machine Not Responding

Check These Items:

  • • Is the display lit up?
  • • Check if power cord is plugged in
  • • Look for "Out of Service" sign
  • • Submit maintenance request below

Item Out of Stock

What To Do:

  • • Select a different item
  • • Note the product for our next visit
  • • Email us your product requests
  • • We'll prioritize popular items

Still Need Help?

Our support team is here for you 24/7. Choose the best way to reach us:

Call 07391224706 Email Support