Vending Machine Service Agreement

A clear, transparent agreement outlining our commitment to exceptional vending machine service for your business.

No hidden fees. No long-term commitments. Just quality service.

Agreement Overview

This Service Agreement ("Agreement") establishes the terms between Vendoras ("Provider") and your business ("Client") for the placement and operation of vending machines at Client's location.

Partnership Based

Zero Upfront Cost

No Long-Term Lock-In

What Vendoras Provides

Installation & Setup

We handle complete installation including delivery, placement, electrical connection, testing, initial stocking with your selected products, and staff training on machine operation.

Regular Restocking

Scheduled restocking visits (typically weekly or bi-weekly) with fresh products, remote inventory monitoring, automatic low-stock alerts, and product rotation to ensure freshness.

Complete Maintenance

Preventive maintenance services, rapid repair response (within 24 hours), cleaning and sanitation during each visit, and replacement machines if extended repairs are needed.

24/7 Customer Support

Round-the-clock phone support, email assistance, online maintenance request portal, and dedicated account manager for your location.

Insurance & Liability Coverage

Full equipment insurance, general liability coverage, product liability protection, and workers' compensation for our service personnel.

Your Responsibilities

To ensure optimal service, we ask that you provide:

Suitable Location

  • Indoor space with climate control
  • Minimum 3ft clearance around machine
  • Level flooring

Power Supply

  • Standard 240V electrical outlet
  • Dedicated circuit preferred
  • Payment of electricity costs

Access

  • Access during business hours
  • Scheduled service appointments
  • Emergency access when needed

Communication

  • Report damages promptly
  • Notify of facility changes
  • Provide feedback on products

Cost & Financial Terms

Zero Cost to You

There are no upfront fees, installation charges, equipment rental costs, or monthly service fees. We invest in the equipment and products, and generate revenue through product sales.

What's Included (Free):

  • ✓ Equipment installation
  • ✓ All maintenance & repairs
  • ✓ Product stocking
  • ✓ Equipment insurance
  • ✓ Customer support

Revenue Sharing (Optional)

For high-volume locations, we may offer commission-based arrangements where you receive a percentage of sales revenue. This is evaluated on a case-by-case basis and must be agreed upon in writing before service begins.

Agreement Duration & Termination

Month-to-Month Service

This agreement operates on a month-to-month basis with no long-term commitment required. Service begins on the installation date and continues until either party provides notice of termination.

Why month-to-month? We believe in earning your business through excellent service, not contractual obligations. You stay because you're satisfied, not because you're locked in.

Termination by You

You may terminate this agreement at any time by providing 30 days written notice. We'll schedule equipment removal at your convenience.

No penalties, no fees, no questions asked.

Termination by Vendoras

We may terminate with 30 days notice if: sales volume is too low, repeated equipment damage occurs, or safety issues arise.

We'll always communicate concerns first.

Our Service Standards

Our Commitment to You

When you partner with Vendoras, you can count on these service guarantees:

Response Time

Service calls answered within 24 hours

Restocking

Regular visits per agreed schedule

Maintenance

Preventive care every visit

Cleanliness

Sanitized during each service

98%

Customer Satisfaction

95%

Client Retention

24/7

Support Access

Important Terms & Conditions

Equipment Ownership

All vending machines and equipment remain the property of Vendoras. Client may not move, modify, or tamper with the equipment without written permission.

Liability & Insurance

Vendoras maintains full equipment and liability insurance. Client is responsible for damages caused by negligence, misuse, or inadequate security.

Product Selection

Vendoras works with Client to customize product selection. Vendoras reserves the right to adjust pricing and product availability based on market conditions.

Governing Documents

This agreement is subject to our full Terms of Service and Privacy Policy. Any conflicts between this agreement and those documents will be resolved in favor of the signed service agreement.

Ready to Get Started?

Let's discuss your vending needs and create a customized service agreement for your business. Contact us today for a free consultation and quote.

Simple Agreement

Zero Upfront Cost

No Long-Term Lock-In

Have questions about our agreement terms?